Privacy Policy

1. Who is responsible for processing your data?

In compliance with Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and the General Data Protection Regulation (hereinafter "RGPD") 2016/679 of the European Parliament and the Council of April 27, 2016, it is reported that the personal data requested will be included in our personal data files, whose responsible and owner is:

Owner: EMOLO FEEL, SL

CIF: B-73984734

Address: Ctra. Madrid-Cartagena, 26, 30120 El Palmar (Murcia)

Contact: info@emolo.es

Contact Responsible for Data Processing: info@emolo.es

2. What type of data do we process and how has consent been obtained?

The categories of personal data that EMOLO FEEL, SL deals with about its clients, potential clients and suppliers are:

  • Identification data
  • Postal or electronic addresses
  • Commercial information
  • Economic and transaction data

In no case are specially protected data processed. We have obtained all the aforementioned data either directly from you through the presentation of a commercial offer, contractual proposal, etc., or through your company by providing us with the identification data and other information necessary to carry out the object of the contractual relationship. Between the parts. It will be an obligation of you or your company to provide us with the updated data in case of modification.

3. For what purpose do we process the data?

At EMOLO FEEL, SL, we process the data provided by interested persons in order to manage different activities derived from specific procedures carried out in terms of sales, after-sales service, supplier management, quality of services, commercial communications, etc. In this way, we will use your data to carry out some of the following actions:

Sending the information that you request through the contact form on our website or any other means of contact with our company.

Provide both potential customers and our customers, offers of products and services of interest, invitation to our events, etc.

Carry out the administrative, fiscal and accounting management of our clients and/or suppliers.

Carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimized quality of service, etc.


4. How long will we keep your data?

The personal data relating to natural persons about their clients, potential clients, candidates and suppliers, that EMOLO FEEL, SL, collects through the different contact forms and/or collection of information will be kept as long as its deletion, cancellation and/or limitation of the treatment by the interested party.

The data provided by our customers and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the matter.

In any case, EMOLO FEEL, SL, will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to questions that arise or solve problems, make improvements, activate new services and meet the requirements that required by applicable law. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or after you have stopped using this website. After this period, your personal data will be removed from all EMOLO FEEL, SL systems.

5. What is the legal basis for the processing of your data?

Depending on the type of data processing, we summarize below the legitimacy basis of said processing:


TREATMENT

Accounting management: billing management with clients and/or suppliers.

Tax management: application of withholdings, bonuses, etc.

Administrative management: logistics management, warehouse, customer deliveries, receipt of goods, etc.

Marketing: Commercial actions about our products or services aimed at our customers or those people who have requested information from us in the past, including conducting satisfaction surveys for our customers.



LEGITIMATION BASIS

  • Maintenance, development and control of the contractual relationship between the parties. Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations Maintenance, development and control of the contractual relationship between the parties.
  • Free and unequivocal consent of the interested party (potential clients), we state that the withdrawal of this consent in no case can condition the execution of the contract between the parties; Legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by interested parties in the past.

Regarding the referenced legitimation base, you are obliged to provide personal data, in the event that you do not provide your personal data, you will not be able to execute your contract, comply with legal obligations or those derived from public authorities.


  1. To which recipients will your data be communicated?

EMOLO FEEL, SL will never share your personal data with any third-party company that intends to use them in its direct marketing actions, except in the event that you have expressly authorized us to do so.

We inform you that we can provide your personal data to Public Administration bodies and competent Authorities in those cases in which EMOLO FEEL, SL receives a legal requirement from said Authorities or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with legal process; to answer any claim or legal demand; or to protect the rights of EMOLO FEEL, SL, or its clients and the general public.

Likewise, there are companies that provide us with other types of services such as: information technology (information storage and processing), security services, financial services, audit services, etc. These third parties only have access to the personal information they need to perform those services. They are required to keep your personal information confidential and may not use it in any other way than we have requested.

When the User subscribes to any of the newsletters offered by the Owner, their data will be transferred to The Rocket Science Group, LLC (hereinafter, MailChimp), service provider, whose servers are located in the USA. Mailchimp guarantees an adequate level of protection, since it is adhered to the Privacy Shield. You can find more information at www.privacyshield.gov.

In any case, from EMOLO FEEL, SL, we ask those companies with which we share your personal information to apply the same degree of protection of information as we do. Likewise, your personal information will be available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the treatment.

  1. How can users exercise their rights?

The User can send a request by email to info@emolo.es, or by ordinary mail to Ctra. Madrid- Cartagena, 26, 30120 El Palmar (Murcia), at any time to exercise the following rights:

  • Revoke the consents granted.
  • Obtain confirmation about whether the Owner is processing personal data that concerns the User or not.
  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from the Holder the limitation of data processing when any of the conditions provided in the data protection regulations are met.
  • Request the portability of your data.
  • Claim before the Spanish Agency for Data Protection (AEPD), through the website www.aepd.es or by writing to the General Subdirectorate for Data Inspection of the AEPD when you consider that the Holder has violated the rights that are recognized by the applicable regulations on data protection.
  • All our users have recognized rights of access, rectification, limitation of their treatment, cancellation and opposition, as well as the possibility of revoking their consent, which may be exercised by sending a written request to the address indicated above or by sending of an email to the following address: info@emolo.es, enclosing the following information in the request: Name, surnames, photocopy of the DNI, right requested and address of notifications.
  1. Data protection of website users

In accordance with the current Regulation (EU) 2016/679, EMOLO FEEL, SL, informs that the personal data of the Users of the website will be processed for the treatment activity indicated in each data collection form on our website. by EMOLO FEEL, SL, said processing of your data will be covered by your own consent. By pressing the "SEND" button, the User consents to the processing of their data by EMOLO FEEL, SL.

Likewise, we inform you that except for legal obligation or express consent on your part, EMOLO FEEL, SL, will not transfer your data to third parties. Likewise, the User is informed that at any time they can exercise the rights of access, rectification or deletion of data as well as have other rights recognized in this document and regulated in Regulation (EU) 2016/679, notifying EMOLO FEEL, SL, by ordinary mail to Ctra. Madrid- Cartagena, 26, 30120 El Palmar (Murcia) or by email to info@emolo.es .

On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, EMOLO FEEL, SL, undertakes not to send commercial communication through email without first obtaining the express authorization of the recipient. The User may oppose the sending of advertising by checking the corresponding box.

  1. Other information of interest about the privacy policy

9.1 Security Measures

At EMOLO FEEL, SL, we use the appropriate technical and organizational measures in order to protect your personal information and your privacy and we review these measures periodically. We protect your personal information through the use of a combination of both physical and IT security controls, including access controls that restrict and manage how your personal information and personal data is processed, administered and managed.

We also make sure that our employees are properly trained to protect your personal information.

9.2 Treatment of data of minors

Our website is not directed at minors. We do not collect any personal information from minors. If we discover that a minor has registered as a user of our website, we delete such information as soon as possible.

9.3 Modifications to our Data Protection and Privacy Policy

This Privacy Policy will be reviewed and updated periodically. In some cases we send an email to our users with information about legislative changes in the matter as well as modifications in the treatment procedure. If necessary, we renew the consent for our users to confirm that they agree to these changes.

Please check this section regularly to see what changes exist and how they may affect you.

9.4 Why is it necessary to accept this Privacy Policy?

This section of the Data Protection Policy for Clients, Suppliers and Users provides you with all the necessary information in an easily accessible way so that you can know the type of data that EMOLO FEEL, SL maintains about its potential clients, clients and/or suppliers. , the purposes pursued, the rights that the data protection regulations recognize to you as the affected person and how to exercise said rights. Therefore, with the deliberate sending of your personal data through our means of contact and/or with the beginning of the commercial relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. . This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations enable us to do so.

This section of the Data Protection Policy for Clients, Suppliers and Users provides you with all the necessary information in an easily accessible way so that you can know the type of data that EMOLO FEEL, SL maintains about its potential clients, clients and/or suppliers. , the purposes pursued, the rights that the data protection regulations recognize to you as the affected person and how to exercise said rights. Therefore, with the deliberate sending of your personal data through our means of contact and/or with the beginning of the commercial relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. . This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations enable us to do so.

If you have any questions regarding this section of the Data Protection Policy for Potential Clients, Clients and Suppliers, please contact the company using the address provided in the first section 'Responsible for Treatment' and we will be happy to assist you and answer any additional questions you want to ask us.

  1. Applicable legislation

These Conditions will be governed at all times by the provisions of Spanish and European legislation regarding the protection of personal data and privacy.