We ship anywhere in Spain.
We promise to prepare all orders received until 1:00 p.m. on the same day, sending them to their destination after verifying the payment. If your order has been placed after 1:00 p.m., it will be prepared the next business day. We want you to receive your jewelry as soon as possible!
Orders placed on Fridays after 1:00 p.m. or on weekends will be shipped on Monday or the next business day, if it is a holiday. If this is not possible for any reason, you will be notified by email and an estimated delivery date will be provided.
For all shipments within Spain, the courier company in charge of delivering all our orders is Correos Express. For international orders we operate through the Packlink and Correos shipping search engine.
Compliance with delivery deadlines is essential for us. But, it is possible that there will be a delay in your package due to causes beyond EMOLO's control, such as absence at home, wrong address or transportation problems. In these cases, the responsibility will be borne by the client and/or Correos Express.
During periods such as Black Friday or Christmas, deliveries may be slightly delayed, please forgive us. If your order has not been delivered within a reasonable time, please contact us through Customer Service .
If your order is returned by the transport agency, the costs involved in reshipping are borne by the customer, in the event of the following circumstances: incomplete address, inability to contact the customer or absence at home.
When you want to send an order to another person, indicate all the necessary data in the shipping address.
We like to take care of even the smallest detail, you can see how your order will be gift-wrapped at ÉMOLO Packaging and how to personalize a card.
Once your product has been shipped from our offices, you will receive an email with a link to track it. Also in the section you have all the information. In case of absence, the courier will contact you to agree on a schedule that suits your preferences.
Costs and delivery times
The delivery period corresponds to the business days that pass from the completion of the order preparation after verification of payment, until the customer receives it.
Peninsular Spain and Portugal
| STANDARD SHIPPING | COST | DELIVERY TERM |
|---|---|---|
On purchases over 40 EUR |
FREE SHIPPING |
24-48H |
On purchases less than 40 EUR |
€3.95. |
24-48H |
Balearic and Canary Islands
| STANDARD SHIPPING | COST | DELIVERY TERM |
|---|---|---|
On purchases over 80 EUR |
FREE SHIPPING |
3-5 DAYS |
On purchases less than 80 EUR |
€7.00 |
3-5 DAYS |
Ceuta and melilla
| STANDARD SHIPPING | COST | DELIVERY TERM |
|---|---|---|
any amount |
€2 |
4-6 DAYS |
The delivery time may be longer if the package is held by Customs.
Shipments may be subject to taxes and/or duties, which are the responsibility of the buyer.
These fees are charged at the time of delivery of the order, the amount may vary depending on the weight and amount of the package.
INTERNATIONAL SHIPPING
We ship anywhere in the world.
The delivery time corresponds to the business days that pass from the time the order has been processed and its payment verified, until the customer receives it.
EUROPEAN UNION (**)
| STANDARD SHIPPING | COST | DELIVERY TERM |
|---|---|---|
On purchases over 80 EUR |
FREE SHIPPING |
3-7 DAYS |
On purchases less than 80 EUR |
€4.95 |
3-7 DAYS |
| URGENT SHIPPING | COST | DELIVERY TERM |
|---|---|---|
On purchases over 100 EUR |
FREE SHIPPING |
24-48H |
On purchases less than 100 EUR |
€8.95 |
24-48H |
(*)Variable depending on destination country.
(**) Only valid for Germany, Belgium, France, the Netherlands, Italy, Luxembourg, Monaco and the United Kingdom. EU Countries Zone 3
REST OF THE EU AND THE WORLD
| STANDARD SHIPPING | COST | DELIVERY TERM |
|---|---|---|
any amount |
€12.95 (*) |
4-14 DAYS |
(*) Variable according to country of destination.
| Zone 4 | Zone 5 | zone 6 | Zone 7 | Zone 8 | zone 9 |
|---|---|---|---|---|---|
from 12.95 |
from 16.95 |
from 17.95 |
from 17.95 |
from 20.95 |
from 20.95 |
4-8 DAYS |
4-8 DAYS |
4-8 DAYS |
4-8 DAYS |
4-8 DAYS |
4-14 DAYS |
Austria Bulgaria Cyprus Croatia Slovenia Denmark Slovakia Estonia Finland Greece Hungary Ireland latvia Lithuania malt Poland San Marino Czech Republic Romania Netherlands Sweden |
Albanian Algeria Belarus Bosnia Herzegovina Egypt Georgia Iceland Israel sweater Jordan malt Morocco Norway Russia Swiss Tunisia Turkey Ukraine |
Canada USA |
Argentina Bahamas Barbados bolivia Brazil Chili Colombia Ecuador The Savior Greenland Haiti Honduras Jamaica Kuwait Macedonia Panama Paraguay Peru Puerto Rico Dominican rep Tunisia Turkey Ukraine Uruguay Venezuela |
South Korea Philippines Hong Kong India Indonesia Japan qatar Singapore Thailand taiti |
angola Australia Bahamas Barbados Bermuda Cameroon congo North Korea Cuba Ethiopia Guinea Iraq Iran Israel Jamaica Jordan Kenya Mauricio Mexico Nigeria Pakistan South Africa Venezuela |
The delivery time may be longer if the package is held in Customs.
In orders outside the European Union, the Canary Islands, Ceuta and Melilla, all associated fees and taxes are the responsibility of the buyer in accordance with current legal provisions:
- The amount of customs taxes varies in each country.
- The amount of the invoice in euros will be taken as the declared value for customs purposes.
- They must be paid by the customer at the time of delivery of the order.
- Its amount may vary depending on the weight and amount of the package.
Shipments to countries outside the European Union, the Canary Islands, Ceuta and Melilla will be invoiced without VAT.
If you have any questions, we are here to help you on the other side of Customer Service.
At EMOLO we will try to make you happy in every possible way!