Remember that personal data must be indicated with complete accuracy to avoid confusion or incidents in the provision of the service, and the delivery of the products purchased.
The products to be purchased must be selected and added to the shopping cart by clicking on the corresponding icon.
After selecting the desired Products, the CLIENT must access the shopping cart to purchase them, where they must complete the corresponding purchase form that will appear on the screen, together with a summary identifying the selected Products, their total price , applicable taxes and, where applicable, shipping costs.
The verification of such data will be solely and exclusively the responsibility of the CLIENT. EMOLO FEEL, S.L. will not be responsible for the errors and inaccuracy of the order if the Products that appear in the order confirmation have been sent. & nbsp;
Next, the CLIENT must fill in the corresponding form with their data or enter their user data if they are already registered, and indicate the product delivery address. If the CLIENT provides any false, inaccurate or incomplete data, or if EMOLO FEEL, S.L. had sufficient reason to suspect that such information was false, inaccurate or incomplete, reserves the right to cancel the CLIENT’s purchase. In such case, EMOLO FEEL, S.L. will inform the CLIENT, and will proceed to refund the amounts paid, discounting the expenses generated by the transaction, through the same means by which the payment was made, within fourteen (14) days after said communication .
Once the purchase form is completed, the CLIENT must accept these Conditions, once accepted, select the desired payment method and confirm the order. Depending on the payment method selected, the CLIENT may be redirected to an online payment platform where they can finalize the purchase using any of the accepted payment systems.
Confirmed the transaction, the CLIENT will receive an email communication with the information of his order, as well as the corresponding invoice. Failure to receive this message may be due to a transitory problem of communications on the network or to a writing error in the email address communicated. In both cases, it is advisable to contact customer service through the email address & nbsp; email@example.com . & Nbsp;
It is advisable to review all the information provided and if any error is detected, contact customer service by sending an email to the following address firstname.lastname@example.org . & nbsp;
All the information of the articles offered by EMOLO FEEL, S.L., prices, characteristics, description, size, content, etc., are available to the CLIENT on the website and will appear on screen in each case.
We try that the descriptions and representations of the products that the CLIENT can visualize next to each one of them are as exact and useful as possible. However, when working with natural stones it is possible that the colors and the size of these that the CLIENT visualizes on his screen, may vary from the original ones of the product.
The photographs and data included in each product sheet have a merely informative function, therefore, EMOLO FEEL, S.L. declines any responsibility for the appearance of errors in said information.
The characteristics and prices of the articles are indicated on the screen in euros and include VAT and any other taxes that may be applicable and will be in force at all times, except for typographical errors. Such taxes will be included in the invoice in a detailed way. & Nbsp;
The prices that appear on the website cancel all those previously published and are in force at the time of publication. EMOLO FEEL, SL undertakes to make every effort to maintain these prices, although it reserves the right to modify them without prior notice, communicating it to the customer at the time of placing an order. Changes in prices will not affect orders already placed.
PAYMENT METHODS AND SECURITY
EMOLO FEEL, S.L. accepts orders anytime, 24 hours a day, every day of the week.
EMOLO FEEL, S.L. accepts payments via PAYPAL and the STRIPE platform to guarantee maximum payment security. When seeing the symbols of both platforms, the Client can consider that their operation is 100% protected. If our security department suspects any anomaly or fraud, EMOLO FEEL, S.L. reserves the right to cancel the transaction for security reasons.
EMOLO FEEL, S.L. makes two payment methods available to the Client:
PAYMENT BY CREDIT / DEBIT CARD
If you choose to pay by card, the Customer’s order will be charged through the payment gateway of the REDSYS platform. REDSYS encrypts your bank details when they are transmitted over the internet. For security reasons, we verify all orders paid by bank card. REDSYS accepts Visa, MasterCard, & nbsp; American Express, Diners Club, JCB and Citicorp cards. If your payment is declined, you can contact customer support at & nbsp; email@example.com . & Nbsp; so we can help you finalize your order. < / p>
PAYMENT WITH PAYPAL ACCOUNT
If you choose to pay with your own PayPal account, you must bear in mind that Paypal allows you to pay directly without communicating financial data on the Internet. PayPal automatically encrypts sensitive data with the help of the best technologies available on the market. EMOLO FEEL, S.L. is not responsible for the own charges that Paypal may make in your account due to cost commissions or truthfulness verification.
In the event that the purchase has been made by an end consumer or a company, the corresponding invoice will be issued. Both will contain the breakdown corresponding to Value Added Tax if applicable and shipping costs. Please, you can request it by email to & nbsp; firstname.lastname@example.org .
EMOLO FEEL, S.L. reserves the right to retain any order for security reasons, as well as to temporarily not allow access to the items purchased. The affected CLIENTS will be informed. Likewise, EMOLO FEEL, S.L. reserves the right to cancel an order if it is considered that the data provided by the CLIENT cannot be verified.
EMOLO FEEL, S.L. will not be responsible for delays in the delivery of orders derived from the lack of authorization by the payment system.